The RevOps Show

Episode 118: Frameworks vs. Tactics - Finding the Right Balance in Revenue Operations

Written by Hannah Rose | Jul 2, 2025 2:00:00 PM

In this special anniversary episode, Doug and Jess celebrate one year since the release of Doug’s book, The Revenue Acceleration Framework–and they’re bringing the real talk. From behind-the-scenes lessons to big client wins, they reflect on what’s changed, what still holds true, and where RevOps is heading next.

If you’re leading a team, navigating change, or just curious about what’s next in the RevOps world, this episode’s for you.

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Additional Resources

Show Notes:

Pre-Show Banter: 

  • Doug had high hopes for Mountainhead—great cast, solid premise—but it completely fell flat. It was so bad, he couldn’t even finish it.
  • Doug and Jess are still scratching their heads over HBO’s endless rebranding attempts. Honestly? It might be the worst branding decision they've ever seen.

Main Discussion Points: 

  • The relevance and inherent challenges of revenue operations in both business and marketing.
  • Reflections on the publication of The Revenue Acceleration Framework, a guide for maximizing business efficiency.
  • Insights on friction tax and its implications for business processes and operational costs.
  • The difference between frameworks and tactics in operational strategy. 
  • The impact of AI on business operations and the notion of hiring rather than buying technology. 
  • Messaging is a critical component of a company’s economic model.

Jess’s Takeaways: 

  • The more things change, the more things stay the same.

Next Steps: