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Hannah Rose

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Navigate the energizing and challenging world of revenue operations. Join Jess Cardenas (Chief of Staff at Lift) and Doug Davidoff (CEO of Lift) as they dive into the exhilarating and sometimes daunting realm of revenue operations in their weekly podcast. Get ready to tackle your RevOps questions, explore real-life scenarios, and gain actionable insights to overcome your RevOps challenges. Each episode offers an authentic, behind-the-scenes experience where you can witness problem-solving in action. You'll leave not only enlightened but also with a smile or two.

Episode 79: The Ideal Customer Experience - From Defining to Delivering

I.C.E. I.C.E. Baby! Doug and Jess are talking about the Ideal Customer Experience today. Four Seasons, Walmart, Fuddruckers, and Apple are just a few examples discussed in the episode to show what to do (or not to do) with your customer experience. They also talk through how RevOps should prioritize customer experience and how to keep it aligned with the business.

Episode 78: Adapting to Longer Sales Cycles and The Current Market

Sales cycles are getting longer. Doug walks through the history of our market to give context about...

Episode 77: Always Be Launching - The Key to CRM Success

The phrase “always be learning” has been mentioned in several episodes, but what does this actually...

Episode 76: Reporting and Analytics - From Overwhelming and Inefficient to Valuable and Actionable

It’s easy to set up reports today, leading to inefficient and confusing data instead of clarity and...

Episode 75: The Cookieless Future: What it Means for RevOps (Feat. Drew Davidoff)

Let’s give a warm welcome to our Director of Product and Development, Drew Davidoff. Drew joins the...

Episode 74: A Twist on Gratitude and Appreciation in Business

Happy Thanksgiving! This episode’s topic is gratitude. There’s no way you’ll leave this episode...

Episode 73: Behavioral Science Concepts - The Unseen Influences Shaping Your Sales Process

We’re at it again with more behavioral science concepts. This time talking about how each comes...

Episode 72: The Secret to Change Management Success In a Business Environment of Constant Change

Are traditional change management approaches still relevant today? Given the constantly changing...

Episode 71: CRM Adoption vs Utilization - How They're Different and Why It's Important

Whenever CRM implementation is a topic of discussion, adoption and utilization are usually two...

Episode 70: The OODA Loop Explained - How It Can Help You Make Better, Faster Decisions

Observe, Orient, Decide, Act - OODA Loop. If you haven’t heard about this framework before, OODA...