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The Demand Creator Blog

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B2B Sales Strategy

7 Cognitive Biases that Influence Buyer Behavior and Decision-Making

Human beings make a lot of decisions—up to 35,000 each day. If you’re trying to influence a “decision-maker” at a B2B company, they may be making even more decisions than that. If we had to use our conscious mind for each one, we’d curl up into a fetal position, completely overwhelmed by the mental load of making choices. That’s where the subconscious brain comes in. It handles 99 percent of decisions; it also does the groundwork on the remaining one percent before handing off the relay baton...

3 Ways RevOps Helps Close Sales

As my employees and clients know, I love to ask a lot of questions. My favorite is probably “Is the...

4 Sales Hub Secret Weapons That Help Reps Close More Sales

Are you a sales rep who wants to be more organized and get more sales velocity? If so, HubSpot’s...

Point of View Selling vs Relationship Selling: Which Is Right For You?

Point-of-view (POV) selling has been around for a while now, but there are still those who resist,...

The 5 Major Mistakes that Stall Sales Pipelines

Selling exists to enable buying. If you’re about to click away, bear with me another minute as I...

4 Ways Your Sales Team Can Work Smarter, Not Harder

One of the traps in sales training and sales performance is that there's always been a focus on new...

Why Being Valued is More Important than Being Liked

Editor's Note: This is an updated version of one of our most widely-read articles, Being Liked vs....

22 Tips to Increase CRM Adoption

CRM is at the center of any serious growth effort. It's estimated that companies spend $4.6 billion...

Why Salespeople Shouldn’t Sell Too Early

Salespeople go wrong by focusing on 'buying', which seems like a simple goal. However, in reality,...

The Problem with Forecasting: Why Sales Isn’t Working Today

The dominant approach to sales forecasting - in which every deal in a pipeline is assigned a...

7 Tips for Conducting Successful Customer Research Interviews

If you’re looking for insights about your business, there’s no substitute for an interview. That’s...

How to Successfully Advance Your Sales Connect Calls

Making sales outreach calls can be tough, for a bevy of reasons- getting past gatekeepers,...

5 Tips to Re-engage a Stalled Sale

It’s probably the most frustrating thing that happens to salespeople, and for many salespeople, it...

The Most Important Lesson I Learned In Sales

As a salesperson, your job is not to make sales. Let me repeat that (with some emphasis). If you’re...

Winning More New Sales By Having Better Conversations

Each morning, I go into my home office, boot up my computer, put on my headset, and begin dialing....

Aligning Vectors & Structuring Your Team For Revenue Growth

A few years ago Dharmesh Shah highlighted an insight he'd gotten from Elon Musk: “Every person in...

The Single Most Important Driver of Profitable Sales

In my fourth post on this blog (back in September of 2005), I made the point that the ability to...

The 5 Components of a Strong Sales & Marketing Growth Model

”If you don't know where you're going, any road will get you there." -the Owl (paraphrased) from...

The Art of Letting Go: What Every Salesperson Should Do

Editor's Note: The world of business focuses on the success, the learnings, and the growth they've...

Overcoming Your Biggest Barrier to Generating New Business Opportunities: Prospect Problem Blindness

When the invite from Toyota came in, Ford’s senior executive team was skeptical. We invite you to...

Sisyphus vs. The Flywheel: 5 Tips to Eliminate Friction

Last week I had the pleasure of spending a couple of days with a client’s sales leadership team,...

What it Means to be Data-Driven, How It’s Different from Metrics & How to Apply it

My daughter is entering her senior year in high school. I have to admit that there are times where...

New Research from SiriusDecisions is Bad News for Sales Teams - Here’s What to Do About it

A new research report from SiriusDecisions presents a pretty damning view on the state of sales...

Conversations Don’t Happen by Accident: The 6 Strategies to Creating a Strong Chat Experience

Yesterday, Drift announced the latest enhancement to their conversational marketing platform,...

Why I Don’t Give My Head of Sales A Revenue/Sales Quota

Make the number! It’s probably the three words that dominate the thinking of salespeople and...

5 Steps to Design Your Pipeline to Shorten the Sales Cycle and Align Sales & Marketing

If any of these objectives are a high priority for you, read this post (if not, feel free to skip...

7 Reasons Your Sales & Marketing Organization Doesn't Need A Playbook

The Imagine team has invested quite a bit of time and energy into mastering the design, development...

4 Resources to Get 2018 off to an Explosive Start

I simply cannot believe how fast 2017 has flown by. Here at Imagine, we’re in the final days of...

3 Ways Salespeople Kill Sales at the End of the Month

When I was a salesperson, I loved December. It was the perfect time to close business. While...

5 Reasons Your Annual Sales Plans Fail

It’s that time of year again. All across the land, sales and marketing executives, as well as...

5 Ways Your Website is Killing Sales

The biggest change over the last decade in B2B sales is the importance of your website and web...

Stop Closing & Start Selling

I honestly can’t believe I’m writing about this topic again. There was a period (probably about 3 -...

7 Ways Sales Managers Kill Sales

I have tremendous respect and empathy for sales managers. Frankly, I can’t think of a job that is...

The Most Important Sales Enablement Question for Your Business

The 2001 Oakland A’s had a problem. They’d won their division in 2000, but they were losing the...

Designing a Better Demo Experience to Shorten the Sales Cycle

I recently was a part of a debate on Twitter with Brian Moseley about the role of salespeople,...

Why We're Changing Our Approach to Serving Clients

For years I’ve come to this blog to write how customers and the world of sales and marketing are...

The 5 Factors that Must be Considered Before Strategy/Tactics are Determined

It’s a dangerous time in the world of sales and marketing. There’s so much useful information,...

[Video] Demand Creator Minute: Assess a Sales Opportunity

For me, one of the toughest judgments I have to make as a salesperson, manager or growth executive...

7 Attributes of an Effective Sales/Marketing Playbook

Playbooks are back! When I first got into professional sales (in the ancient days of DOS),...

[INFOGRAPHIC]  The 7 Levels of a Growth Organization

Earlier this week I was talking with a fellow business owner about growth, and the difference...

The Only Metric that Matters if You're Looking for Sales Growth

Anyone who knows me, knows I love data and metrics. One of Imagine's core values is "In God We...

5 Tips to Deliver Effective Coaching to Your Sales & Marketing Teams

Last week a friend and fellow business owner sent me an interesting article from Harvard Business...

5 Common CRM Mistakes Made by Sales (and Marketing) Organizations

It's a great time to be a sales organization. I often find myself wondering how different things...

3 Ways Salespeople Can Use Social Media to Sell Better

Take a quick minute to think through your last online purchase…how did you hear about the item? Was...

Understanding Your Customer: How They Define Value

In 2004, when I launched Imagine, I wrote an article that stimulated a lot of conversation. I would...

The Most Common Mistake that Stalls B2B Sales & Revenue Growth

I will admit that as a student in high school and college, I hated science classes. It really...

How to Ensure Your Proposals Don’t Suck So You Win Business

Anyone involved in sales, marketing or demand generation should make it a point to get involved in...

How to Use Social Media Data to Have Better Sales Conversations

I think it’s safe to say that most sales professionals know that it is imperative to be as prepared...

Five Reasons Good Sales & Marketing Messages Fail

Messaging gets a lot - A LOT - of attention from both marketers and sales executives. For good...

5 Priorities for Every Demand Generation Executive's List in 2017

The fresh air of a new year. Anything is possible and confidence is running high. I’ve always found...

3 Go-to Emails I Use to Advance B2B Sales Opportunities

December has always been a fascinating month for me. Filled with the anticipation of what the next...

5 Reasons B2B Salespeople Fail to Use CRM Effectively

It amazes me how often the topic of CRM adoption is raised. I remember when I first got involved in...

3 Criteria to Assess the Effectiveness of Your Sales Process

I was talking with a prospect a few weeks ago about his (lack of) sales process. He took exception...

[Video] What You Need To Know When Launching or Revising Your Growth Playbook

A few weeks ago I shared an article here on the Six Stages of a Successful Growth Strategy. The...

The Traditional Revenue Growth Playbook is Broken

If you’re a reader of this blog I’m going to assume that revenue growth is important to your...

4 Key Sales Enablement Metrics for Growth-Focused Companies

Next week, I’ll be in Boston for the largest gathering of marketers in the world, HubSpot’s 2016...

How to Make Effective Connect Calls to Your B2B Inbound Leads

Your prospect has downloaded one of your favorite pieces of content. You take a look in your...

[VIDEO] The Demand Creator Minute: When's the Best Time to Talk Price?

Today, we're talking about something that gets debated on a regular basis by those in your...

The Most Important Skill in Successful B2B Selling (And How to Do It)

It goes without saying that asking questions is crucial to an effective sales process. Much has...

[VIDEO PREVIEW] 5 Growth Strategies to Finish the Year Strong

Welcome to fall! It is hard to believe that we're only days away from the 4th quarter. How has your...

5 Things I Want to Know About a Prospect Before I Make the First Sales Call

You Only Get One Chance to Make a Strong First Impression As a part of my role on the growth team...

5 Keys to a Balanced B2B Sales Pipeline

A couple of weeks ago, I was catching up with a CEO I'd met through the speaking I do. He runs a...

5 Post-SQL Keys to Ensure Your B2B Sales Team Hits Their Number

I’m often asked how a company that started more than 10 years ago focused on sales advisory,...

4 Pre-SQL Keys to Ensure Your B2B Sales Team Hits Their Number...Consistently

Hit the number. Three words that stand out and dominate the thinking of growth-oriented sales...

7 Ways to Optimize Your B2B Thank-You Pages

Hooray! Visitors are coming to your site and converting! They are willingly filling out your forms...

What is a Sales Qualified Lead (and Why Misunderstanding Could be Killing Growth)

If you’re involved in demand generation or lead generation, then it’s a pretty good bet that...

5 Rules for Asking Effective Sales Questions

For as long as people have been training others to sell, one precept of effective selling has stood...

Top 5 Sales Issues to Focus on During Q3 and Q4 for a Prosperous 2017

I know it’s hard to believe but we are already halfway through the calendar year! If you are like...

3 Strategies to Make Your Product Easy to Sell

Those who know me well know that there are five things that I absolutely love: sales, marketing,...

Inbound Sales: Beware of Those Who Claim to Manufacture Antiques

This may sound weird coming from me, but seriously the Inbound world needs to settle down and gain...

The 5 Metrics to Assess the Strength of Your Sales Growth

In case you can’t tell, I love (good) data. The effective use of data is one of Imagine’s core...

7 Objections to Implementing a Sales Development Approach

As we’ve written about before, growth-oriented companies have a serious lead management problem. As...

Is Inbound Marketing Built on a Flawed Assumption?

This post originally appeared on LinkedIn Pulse. I’ve lost count of the number inbound marketing...

5 Indicators of Healthy Sales and Marketing Alignment

Can you believe that 2015 is already almost over? Time flies when you’re having fun (or getting...

Does Your Company Need a Sales and Marketing SLA? YES!

Sales and marketing are part of the same team within an organization. Both have responsibilities...

The 5 Keys to Building a Sales Development Team

A strong sales development team is a great way to quickly increase revenue. These reps focus on...

If You Want to Shorten Your Sales Cycle, Slow It Down

After witnessing thousands of sales calls, and advising clients on thousands more, I can...

The Trend That Can Kill Your B2B Sales Efforts

Welcome to the new home of The Demand Creator (formerly The Fast Growth Blog). I can’t think of a...

Do You Work As Hard as Drew Brees?

I admit it. I’m in the tank for Drew Brees and have been for a while. I think it started when he...

Shortening The Sales Cycle: The Formula for Change

Change is difficult. In a world where the rate of change seems to be increasing exponentially, and...

Are You Ready to Win In A World of Caveat Vendit? 5 Strategies to Dramatically Increase Your Win Rate

From caveat emptor to caveat vendit…let the seller beware. As Daniel Pink, best-selling author of...

The 3 Rules to Eliminating Price Objections

Yesterday I shared that price and the vast majority of objections that surround price are merely an...

Price Is An Excuse (Or, Why Salespeople Kill Their Own Profits)

Did you know that the word decide and homicide have the same Latin root? They both mean “to kill.”...

The Questions That Multiply Sales Results

The Demand Creator Minute back! In this installment I share a critical insight about asking the...

A Lesson In Driving Sales Success Throughout Your Organization

For years I would have to brace myself when attending conferences or hearing companies talk about...

Business Acumen: Five Financial Metrics Every Salesperson Needs to Know

Anyone who knows me, knows I’m a huge believer that business acumen is both lacking in salespeople,...

You Must Dig Below Face Value to Break Free From Commoditization

Last month I shared five attributes that are critical in understanding the difference between...

Creating Value In The Sales Process

Ten years ago I started my company with a challenge to all sales leaders. I asked that they look at...

The Five Critical Attributes to Sales Success

After 25 years, working with more than 1,500 companies, nearly 10,000 salespeople and witnessing...

How Better LeadGen Can Sabotage Your Sales

There’s a great post over at Hubspot focused on how salespeople are still complaining about the...

The Fastest Test to Determine If You’re A Peddler

Ever since I wrote my post about Pests, Peddlers and Demand Creators, the most common question I’m...

The 3 Questions to Break Free From Your Competition

I’ve written about the curse of knowledge before. An important sales implication of the curse is...

Imperfect Content

Over the last eight years, I bet I have published more than 1000 pieces of content. Between my...

Gaining The Focus You Need to Expand Your Customer Base

Over the last 18 months I’ve been focusing on simplifying the approach that small and mid-market...

Getting Your Content Read: The 5 Critical Steps

For 20 years I've had a tremendous sales advantage. As someone who enjoys writing and creating new...

How To Kill Your LeadGen Efforts in One Easy Step

I shared some thoughts on this topic several years ago. As I've received countless additional...

Why One Night Stands Are Bad For Business

Congratulations to the Ravens. So, what did you think of the commercials? With the annual...

Stop Being Boring!

It’s been quite some time since I had a good rant here, so I feel like I’m a bit overdue. On that...

Give Me More Sore Losers

I hate to lose. And I like people who hate to lose. I hate losing more than I enjoy winning (and I...

Solving The Seller's Paradox

As I shared in my post last Monday: Stop Selling! If you’re selling you’re doing something wrong....

The Seller's Paradox

When I conduct sales training for executives and sales teams, I typically finish with the valuable...

The Problem With Goals

I’m a big fan of quotes, and I’ve got a love/hate relationship with goals. So the two collided when...

Uncovering The Real Power of Brand

As I’ve written before, “Brand” and “Branding” are words tossed around in a variety of ways. For...

So, What Are You Going To Do With 2013?

Welcome to 2013! Now, what are you going to do with it? As the famous quote says, time is the great...

Coffee Is For Provokers

One of my favorite movies is Glengary Glenn Ross (based on David Mamet’s play). In it, the most...

How To Stop Overcoming Objections & Double Your Results

Walk into any bookstore, or read any sales oriented magazine and you'll see the primary focus on...

Why Your Forecasts Are Always Wrong (Find & Eliminate the False Positives)

The underlying system of sales is designed for failure. This is supported by the way companies...

Simon Sinek Is Wrong!

I'm a big fan of Simon Sinek's concept, Start with Why. I even shared his TEDx presentation on this...

Are Apple's Days Ending?

There's an interesting article in USA Today about Apple's future. The author, Michael Wolff, cites...

Thoughts on Fear

Last week I was speaking before a CEO group. The leader of the group started the meeting off with a...

The Single Step to Double Your Closing Impact

I remember it like yesterday. There were 600 people in the crowd, and I was center-stage where...

Creating B2B Lead Generation Campaigns That Work

Unequivocally, it is time to focus on growing revenue. To do that, businesses must transform their...

Your Sales Presentation Is Commoditizing You!

We’ve all been there, and we’ve all done it more times than we’d like to admit. Like pulling out...

Should Social Media Be Part of Your Strategy?

I guess it’s time to start talking about social media here. Over the last three months the...

Focus On The Problem

It amazes me how much time people spend developing, understanding and explaining their solutions,...

Scarcity vs. Abundance

I had the pleasure of spending an evening this week with two of my favorite entrepreneurial...

Stop Working On Your Business

I blame Michael Gerber. In his seminal book, The E-Myth Revisited, he embedded the idea “You need...

Unlocking Your Potential for Effortless Sales Growth

What if you woke up one day and found that everything you thought was true wasn’t? What if you...

The Greatest Opportunity for Value Creation

It’s an amazing time to be a business executive. Never before have we had the access to information...

Effortless Growth

Readers of this blog have noticed that my posting volume has decreased recently, and our weekly...

The Sales Power of An Effective List

One of the first things we do when working with someone with direct sales responsibility is to have...

What Is A Strong Pipeline?

One of the toughest behaviors to change when salespeople are working to transform from being...

Why Is Success So Difficult?

This post originally appeared on BizBeat, The Washington Business Journal’s business blog. It’s the...

Getting People to Action

Behavioral scientists have studied how people respond to winning and losing. They've even gone to...

How to Get Access To Any Decision Maker

One of the consequences of the economic downturn, and the reductions in workforce over the last...

Networking - Online & Off

Recently, I've gotten a number of questions from clients and others about effective social media....

Insurance Companies Prove Problem With Most Marketing Approaches

The comedic approach taken by a number of insurance companies is not working, according to USA...

The Olympics & Peak Performance

As I was watching the US women win their opening game of the 2012 Olympics, I found myself thinking...

You Don't Need The Answers

One of the toughest lessons and most valuable lessons I learned early in my sales career was that...

The Blackberry Open Letter To Stockholders

For 18 months now, I've been ripping Blackberry on this blog. Just yesterday and I mocking their...

The Challenge of Different & Good

I love simple graphics that tell big stories. As I was reviewing some of my article archives, I...

Demand Creator Minute: It's Okay to be Wrong

When challenging your customer, entering accounts and positioning yourself to be valued as you...

Challenge Your Customer

The Corporate Executive Board (CEB) recently released one of the most comprehensive and insightful...

Why You May Not Be Getting Leads From Your Website

I’ve been working on a project for one of my clients that has allowed me to spend a significant...

Announcing The Sales Genius Network

For the last six years I’ve been talking about, working on and fiddling with an idea that would...

Creating The Best Collateral For Your Company

I was discussing the importance of developing an effective marketing cultivation and engagement...

A Warning To All

It’s not often that you get to witness the birth, growth, climax and death of a major company in...

Branding Is Overrated

One of the more controversial posts I’ve written was Branding Is Crap. I shared my view that when...

Growth Lessons From Google

Over the years, I've lauded Google's approach and admonished them. Either way, you've go to credit...

Has Southwest Jumped The Shark

News yesterday that Southwest Airlines is going to enter the international travel market by keeping...

Shortening Your Sales Cycle

There is still time to register for Wednesday's webinar, The 7 Steps to Shortening The Sales Cycle....

Kudos to GM

After years of being able to use GM as a prime example of what not to do, they buck a trend and...

Selling Done Right

What profession is best suited for a liar? How do you know when a salesperson is lying? It’s...

7 Steps to Shortening Your Sales Cycle

The trends are not good when judging the effectiveness of small and mid-market B2B sales efforts....

They're Not Ready

The single biggest, most common, and most expensive mistake made by salespeople occurs when they go...

What .1% Performance Looks Like

I'm a fan of top performers. I love learning about them, figuring out what makes them tick and...

Creating Business Equity Value

It's the dream of many entrepreneurs. Coming up with that big idea, starting a business, growing it...

I Hate Losing

As many readers know, I coach college baseball. Last week the coaching staff got together because...

Business Acumen Drives Results

This book review originally appeared in Baltimore, Washington and Philadelphia SmartCEO Magazine....

The Sales Cycle

This week we begin a new focus for The Weekly Fast Growth Tip: shortening the sales cycle time....

Is It Too Late To Save BlackBerry?

In January 2010, I wrote a blog post asking if BlackBerry was a dead product walking. In the post I...

Effortless Results

Yesterday I was working with one of the players on our college baseball team in the batting cage....

Taking Away The Myths of Content

Anyone who's a reader of this blog knows that I'm a radical believer in the importance of content....

The Results Chasm

There is a critical, often overlooked, space between insight and execution. It’s a space that is...

Losing Is Part of Progress

I’ll never forget the defining moment of my sales career. I had experienced some nice success in my...

The Fast Growth Blog Wins Best Blog Award

On February 10th, The Baltimore Business Journal announced their Best In Social Media Awards. I was...

Successfully Hiring Salespeople

For 25 years the most frequent question I’ve gotten about sales efforts deals with successfully...

A Critical Approach to Effective Selling

If you’re bringing something valuable to the market; something that will allow you to break away...

Hiring Salespeople? It's All About Capability

Business owners and executives regularly ask me for advice on hiring salespeople. What’s...

My 3 Lessons From Steve Jobs

This book review originally appeared in Baltimore, Washington and Philadelphia SmartCEO Magazine...

A Crucial Decision to Drive Your Profit Formula

I often talk about how salespeople and companies can Move Beyond Price to put the focus on what...

To Break Your Growth Barrier - Sell Through Capacity

Having owned and run multiple small businesses, I know, firsthand, that managing capacity is one of...

The Key To High Margin Sales

I don't know about you, but Varuca Salt was my favorite character in Willy Wonka and The Chocolate...

Is Your Business Ready For Growth?

11 months ago I released my eBook, Successfully Growing In A Recovery. I announced the release of...

A Key To Getting Your Sales Off To A Fast Start

During last week’s webinar 5 Keys to Getting Your Sales Year Off to a Fast Start, I shared that a...

Finish Your Sales Year Strong

Sure enough, a day after I present our webinar 5 Keys to Getting Your Sales Year Off to Fast Start,...

The Difference Between Good Salespeople & Great Ones

Yesterday, as I was conducting some sales training for a client, we were talking about the...

Getting Your Sales Year Off To A Fast Start

With more demands, fewer resources and tremendous competition, it's tough for salespeople to focus...

The Key to Differentiation: Be Bold, Be Different

Sunday, while watching The Washington Redskins (finally) win, I saw an interesting ad from Chevy. I...

Do You Have The Guts to be Great?

Today, the Washington Capitals fired their coach, Bruce Boudreau. The fastest coach to win 200...

Changing Behavior

As we prepare for the holidays, thought naturally turns to what needs to happen to make 2012 better...

Sales Webinar: 5 Keys To Starting Your Year Fast

If you’re a salesperson you know how special the months of January through April are. Four...

Starbucks To Squeeze Juice Industry! Uhm, Really?

So, what do you think of Howard Schultz’s announcement that Starbuck will “reinvent [the juice]...

The Best Way To Fill The Sales Funnel

If you want to leverage your sales efforts; if you want to grow revenues faster than expenses; if...

Insights When Hiring Salespeople

I've been interviewing salespeople for clients lately, and I have to tell you I'm disappointed. The...

The Purpose of Lead Generation

For those of you that are subscribing to our Fast Growth Weekly Tips, this post is a reprint. I got...

To Make More Sales: Solve A Big Problem

I don't know who first said, "Go big or go home." I've been thinking about that a lot lately. I'm...

Successful Lead Generation for B2B Companies

Since the beginning of time (or least since salespeople have been around) the the search for leads...

Steve Jobs' Legacy

As I've been watching and reading over all of the news stories and tributes to Steve Jobs, I notice...

The Toughest Lesson

Without question, the toughest lesson I've every learned in sales (or life for that matter) is that...

Hiring The First Salesperson

Monday, I discussed two grave mistakes made when small and mid-market companies hire sales and...

Successfully Hiring In Business Development

Potentially good news for the economy. A recent article in the Wall Street Journal, reports that...

Fast Growth Insights

I'm excited to share a new initiative with you. Starting Monday, September 26, we will be...

Has Your Sales Team Made These Adjustments?

The news today is dominated by the challenges and tribulations of our economy. Slow growth, debt...

Marketing Defense vs. Attack

There is a tremendous difference in strategies, tactics and the overall approach used by companies...

Please, Don' t Lie

I understand the temptation to lie. If you're a small company, you want people to think your big....

The Most Important Thing To Remember When Hiring Salespeople

If your sales plans call on you to get a quality salesperson it is critical that you remember: When...

Mediocrity Sucks

For the first time in, umm, well, since I can remember, I completely unplugged for more than one...

Ignore The News

The best advice I ever got as a financial advisor was that there is an important distinction for...

Walk, Don't Run

A good friend of mine is a cardiologist. One of my favorites stories that he shares with me is how...

There Is No Quick Fix

I remember years ago a friend of mine was having money trouble. He was talking to a financial...

Making August Productive

It feels like yesterday when I was saying goodbye to 2010 and hello 2011. In the blink of an eye,...

Why Marketing Doesn't Work

John Wanamaker famously said, "I know half the money I spend on advertising is wasted, but I can...

Simplicity Leads to Amazing Results

This book review originally appeared in Baltimore, Washington and Philadelphia SmartCEO Magazine...

The Sales Focal Point

When determining the focal point of your sales efforts, you must understand two characteristics in...

The Lake Wobegon of Growth

How good is your service? How good is your product? How good is your sales effort? My bet - you...

Another Word For Solution

Do you want to know another word for solution? It's commodity. That's right, any time your focusing...

The Mistake Called Google

I never thought I'd feel sorry for a company with a $160 billion market value, but I'm really...

Sales Is Hard Work

Last week I wrote about how the counter-intuitive idea is often the right one. Yesterday I read one...

Value Over Replacement of Salespeople

One of the things that I love about competitive sports is the ability to measure success. Wins and...

Counter-Intuitive

Last weekend, while coaching my son's baseball team, one of our pitchers asked me about some of my...

The Bowling Alley

In bowling, if you want a strike you don't focus on all ten pins; you focus on only one or two. In...

Once Doesn't Cut It

Hey, let send out a email blast. Let's host a webinar. Why don't we open a Twitter account? All...

Can You Hire Salespeople?

Have you ever noticed that conversation topics tend to occur in bunches? This week the conversation...

Stop Differentiating - Start Enchanting

This book review originally appeared in Baltimore, Washington and Philadelphia SmartCEO Magazine...

Your Message Is Not What You Say

As a result of a very successful first quarter, I'm in the midst of working with several new...

I Don't Care About Strikeouts

With no offense to casual baseball fans; one thing that annoys me about them is that they only pay...

Beating The Typewriter (Part 2)

Yesterday, I shared the challenges associated with selling new and better products/services. I...

Beating The Typewriter (Part 1)

Imagine selling word processors, when the IBM Selectric typewriter with self correcting tape was...

Branding Is Crap!

There, I finally said it. Branding is crap! Sure, it might be fine, even important, if you're...

It's Not A Salespeople Problem

With increased frequency I'm getting requests from owners, CEOs and VP's asking for recommendations...

It's Not About You

I've got bad news for some of the entrepreneurs out there. Success in business is not about you....

Goodbye Flip & A Thought on Focus

Today, Cisco announced that it was closing down it's FLIP camera unit. Cisco bought the company in...

Avoiding The Biggest Sales Mistake

The biggest sales mistake B2B salesforces make is focusing on process when they should be selling...

What's Your Plan B?

If I've been reminded of one thing this year, it's the predicting the future is a bad business....

The Design of Message

Great design is achieved, not when there is nothing left to add, but when there is nothing left to...

No Shortcuts

As much as I would like to tell you about a short cut to resonating with your customers and...

Sales Command

To be honest, successful selling requires a degree of, for lack of a better word, arrogance. You...

People Don’t Buy What You Do…

“People don’t buy what you do, they buy why you do it.” – Simon Sinek These of some of the wisest...

Giving Value to Gain Sales

I've been spending a lot of time working with clients to build out diagnostic systems to create...

Pricing & Safety

A very common challenge for salespeople occurs when a prospect starts asking pricing questions too...

The Role of Faith

No, this post is not about religion (at least in the formal definition). I had a fascinating week...

It's Never Too Late

I was speaking to a great group of CEOs in Eau Claire today. Two-thirds through my presentation,...

Don't Be A Pigeon (Why Selling Is Dead)

Traditional selling techniques are no longer effective in the twenty-first century. A study...

The Most Important Power in Business

Last week I took Warren Buffet to task for his ill-conceived philosophy on making mistakes. Today,...

Go Ahead - Make Some Mistakes

Regular reader of this blog know that I'm a fan of mistakes. I've shared my mistakes, I've used the...

Build It...They Will Come

The 1989 movie Field of Dreams is, in fact, the daydream of every marketer. The line made famous in...

Avoiding A Damaging Sales Mistake (Part 2)

In yesterday's post I shared a critical designation, and strategic sales decision, that must be...

Avoiding a Damaging Sales Mistake (Part 1)

In 2004, I wrote about the need to align your sales proposition with the value definition of your...

Predicting The Sales Slump

I can predict, with a great degree of accuracy, when a new salesperson (to sales or to your...

Busy-ness is the New Lazy-ness

In my experience working with thousands of salespeople, I've learned that there are relatively few...

Focus On Your Core

This book review originally appeared in Baltimore and Washington SmartCEO Magazine February issue....

The Great Recovery

If 2008 - 2010 is now being characterized as "The Great Recession," I'm ready to declare "The Great...

The Myth of Time

Let’s have Bill put 20% of his time towards sales. We’ve got a new initiative; let’s get one of our...

Defining a Remarkable Customer Experience

The post below originally appeared as two different posts in 2005. Yesterday I was having a...

Thoughts on Harvard Business Reviews Salesperson Study

In December, I shared some highlights from a study conducted by the Harvard Business Review on...

Closed Business Is A Horrible KPI

I'm a BIG fan of key performance indicators (KPI). I firmly believe that you get what you measure...

Don’t’ Hire Someone to “Figure it All Out”

The following is a guest post by Bob Corlett, President of Staffing Advisors. Bob is a genius when...

We All Need A Coach

I’ve always been fascinated by a key paradox of performance. That is that top performers are always...

The Ted Leonsis Instruction Book

In June 2007, I took Ted Leonsis and the Washington Capitals leadership team to task for...

What Comes First - The Marketing or Sales Plan

Over the last two weeks, we’ve been inundated by requests from CEOs and sales executives who want...

The Demand Creator Minute - 3 Rules of the Market

In my latest (in a long while) Demand Creator Minute, I share with you, blog-readers, an insight -...

Competing for Attention

In September 2009, I wrote about the fact that, as marketers, we are all competing in Times Square...

It Ain't Selling Until They Say No

There is probably no sales myth that angers me more than, “a salesperson must be able to get a...

Is BlackBerry A Dead Product Walking?

There are 2 types of companies in the world today. You are either: The best, or You’re a “Me-too”...

A Thought For The New Year

With 2011 off to a (hopefully) fast start, and we're all contemplating our big goals for the year,...

Measuring The Real Effectiveness of Salespeople

In the investment world, the return you will get in any given time period is far more dependent on...

Growth Means Making Mistakes

One thing I know with certainty is that if you want growth (be it personal, professional, or...

I Screwed Up

Selling (the right way) is hard. As we train and lead salespeople and executives all across North...

Make It Productive

December is a tough time to get anything done when you are in sales. In my experience, there are...

Be Consumeable

At one of my speeches recently, I was talking with an attendee on the difficulty he was having...

Some Valuable Stats on Successful Salespeople

A very interesting article in December's Harvard Business Review: Do You Really Know Your Best...

Multiply Your Sales

I’m reading a fascinating book right now, Multipliers: How the Best Leaders Make Everyone Smarter...

The First Rule Is...

We’re in a good news/bad news conundrum. Good News: Demand for services is up. The word recession...

Want Growth? Focus on Effort, Not Outcomes

Over the last two years, I’ve become increasingly aware of a fatal flaw in my management (and...

Avoid The Sales Flu

November can be a beautiful time of year. The smell of fall, the fireplace and NFL playoff battles...

The Texas Rangers & Making More Sales

Anyone who knows me know what a HUGE baseball fan I am. I love the game, the lessons it teaches and...

Peyton Manning, Rex Grossman & Demand Creators

Who’s a more expensive quarterback: Peyton Manning or Rex Grossman? The answer is that it depends...

Measuring The Vitality of Your Business

Remember that guy that had it all in high school and never ended up going anywhere? Maybe it was in...

A (Very) Brief Thought on the Election

The thing I love about America is that every day, approximately 300 million people wake up in the...

Product vs. Service Sale: A Crucial Distinction

For as long as I’ve been in sales, guru’s have always focused on the differences between selling...

Warren Buffet Provides Another Teachable Moment

One of the biggest challenges facing small and mid-size business is developing leadership teams and...

Revisiting: What Do You Sell?

In April, I discussed the need to shift from selling “stuff” to selling results. Making that shift...

Breathe

When I'm working out, my trainer always tells me to breathe. My response is that breathing comes...

Growing in a Recovery

After three of the toughest years in the lives of growth-oriented CEOs, the signs are finally...

Toffler Predicts The Next 40 Years

When Alvin Toffler talks, I listen. Whether it’s the predictions he made is his first book...

Design Thinking In Sales

A few weeks ago, I shared a review for The Design of Business, an excellent perspective on design...

Trust In Pricing

Everyday, I hear salespeople complain and moan about how customers are so price sensitive. They...

Creating Equity Value For Your Business

This book review originally appeared in Baltimore and Washington SmartCEO Magazine October 2010...

Know Your Sales Process Vital Signs

Recently, I was presenting to a large group of CEOs, discussing how the commoditization trap was...

Would You Be Missed?

I’ve got a question for you: Would you customers/clients truly notice if you were gone?

Understanding Your Customer's Time Scope

Most organizational charts are broken down, and viewed, from the perspective of position and...

Are Your Customers Asking The Right Questions

There is nothing more important for you to know than the questions the customers and prospects in...

Growth Mindset

If there is one characteristic that I’ve always noticed in top performers that I rarely see if...

When The Sale Is Won

In my post on Monday, I asked you what game do you want to win. That night, I saw an interview with...

What Game Do You Want To Win?

Selling Before The Buying Process Starts

The definition of a great salesperson – or a Demand Creator – is someone who can sell when there is...

It's Still The Wrong Question

I'm excited to hear the story of growth everyday in the CEO and salesperson lexicon. I'm beginning...

The Key to Differentiating

“That’s not how we do it in our industry.” “I’m not sure I’m comfortable doing that, I’ve never...

The Chief Reason Businesses Fail

I came across this on John Moore's blog Brand Autopsy, I thought is was simply too good not to...

Freedom & Capability

I first learned of this concept from Dan Sullivan and The Strategic Coach. They taught it as a way...

Why You Should Have Your Hip Replaced Now

Studies show that the healthier and stronger you are, the faster you recover from major,...

Do You Know Your Customers?

Anyone who’s ever heard me speak or been exposed to our training programs knows just how much...

Five Years From Now

Think about your typical customer using your typical product/service. And I mean typical – the...

Where Did The Risk-Taking Go?

For the first time in my life, I’m actually concerned about the future competitiveness of America....

Tiger Woods Needs a Coach

While Tiger Woods is dealing with a myriad of challenges, I am more convinced than ever that Tiger...

Play In The Fear

I've always thought of fear as something to be managed, or even better, to be conquered. I've...

New Times Call For New Thinking

This book review originally appeared in Baltimore and Washington SmartCEO Magazine August 2010...

What's A Service Worth

There’s an interesting blog series at Brad Farris’ blog about different pricing strategies for...

10,000 Times

I’ve been fascinated with the feedback I’ve gotten from my post last Thursday, “In Pursuit of the...

Go Deep & Shorten The Sales Cycle

The importance of asking questions in selling is, well, unquestionable. Much (some may say too...

In Pursuit of the Ah-ha!

Don’t fear the man who has tried 10,000 kicks, Fear the man who has tried 1 kick 10,000 times. –...

Commoditization Is Still The Enemy

I was talking with my friend, advisor and client - Gini Dietrich, and it hit me that I've been...

CEO & Small Biz Confidence Don't Align

The Conference Board recently released its Measure of CEO Confidence. Taken between mid-May and...

Do You Have Competition?

Let me be clear:

Asking The Obvious

Let me share what, in hindsight, is an obvious lesson. People work to solve their problems with or...

How To Tell If You're Focused on the Problem

If I had but one wish I could grant to anyone selling, it would be the ability to recognize whether...

If You Want to Own a Job, Listen to Coultier

A friend of mine pointed me to an article in Entreprenuer Magazine by business consultant and...

Dealing With Crazy-Busy Buyers

This book review originally appeared in Baltimore and Washington SmartCEO Magazine July 2010 issue.

What Should The Postal Service Do?

I had an interesting thought when I heard about the postal service’s request to increase the price...

There Are No Shortcuts

As I was preparing for our webinar today on Building High Performance Sales Teams, I was reminded...

3 Keys to Building High Performance Sales Teams

On Thursday, June 24, 2010 I’ll be sharing some secrets great companies know that have enabled them...

Building High Performance Sales Teams

For most of the last 20 years, businesses and salespeople have had a tremendous tailwind supporting...

How To Win With Purchasing

Let me tell you a secret that all great Demand Creators know – purchasing or procurement is your...

Can You Be Indispensable?

My post on Wednesday focused in on the importance of understanding your customer’s business model...

The Most Important Thing to Know in Sales

Anyone who has heard me speak knows that I believe business acumen is the most important capability...

Remarkable

One of my favorite rules from John Moore at Brand Autopsy is his Law of Remarkability. Simple, if...

The Cause For Success

I've always said that I'd rather be lucky than good. Of course, what I'd really like to be is both...

Why I Don't Speak For Free

I’m often asked to waive my speaking fee, and I refuse to do it virtually every time. The...

A Letter From Your Customer

Jill Konrath just released her newest book SNAP Selling: Speed Up Sales and Win More Business with...

Roadmap to Success

This book review originally appeared in Baltimore and Washington SmartCEO Magazine June 2010 issue.

Differentiation Is Not Enough

Let's be honest. While you may provide your customers with the "best" option, the reality is that...

Solutions Are Worth Nothing

If you’re a long-time reader of this blog, you know that I’ve talked a lot about the need to...

3 Steps to Superior Performance

I had a very interesting conversation with a CEO attendee at one of my speeches. He’s built an...

Fridays With Vistage

Many of you know that I regularly speak to Vistage groups around the country. For me, it's a great...

Promise, Pitch & Pray

Increasingly, over the last twenty years “Promise, Pitch & Pray,” has become the battle cry of the...

Growth Barrier 2: Focus On Margin Growth

In my first Growth Barriers post, I discussed how your competition is irrelevant and how to tell if...

Growth Barrier 1: Bypassing Your Competition

Several years ago, I created a tool to identify how well a company is positioned to successfully...

Leaning Forward

For those that don’t know me well, I’m actively involved in coaching my 12-year-old son’s baseball...

The Only Research That Works

I got an email today from a marketing consultant cautioning everyone to be careful not use customer...

Managing Ambiguity In Sales

Wouldn't it be nice if we could go into a sales situation clearly knowing who is going to make the...

The #1 Sales Killer

Wouldn't it be great if the first thing a potential customer said to you was that they were in the...

The Shift: What Do You Sell

I have a simple question for you: What do you sell? But wait. Before you answer it, realize that...

The Intrinsic Value of Salespeople

Salespeople are often maligned, with quick associations to schiesters, peddlers, and a number of...

Getting What You're Worth

It occurred to me yesterday that I’ve been writing a lot about the dangers of letting price...

Growth For The Fast Growth Blog

Wow! It's hard to believe that we're already into the second quarter. The first quarter was crazy...

When Free Isn't Sustainable

There’s an interesting post on my friend Gini Dietrich’s blog, SPIN Sucks. I found it and one of...

Building A Moat Around Your Margins

For more than twenty years I’ve talked about the effects of commoditization and working with small...

You Don't Sell What You Think You Sell

I realize I’m about to induce headaches, but it’s critical you stay with me. I’m losing sleep,...

1st Quarter Check-In

At the beginning of the year, I asked you to take a 90-Day Snapshot of your first quarter. I asked...

Lead Generation for Small & Mid-Market B2B Businesses

The Most Powerful Question

If you could get your prospects to ponder any question, what question would best position your...

Beyond Price

Earlier this week, I wrote that the price you charge for your products and services is the signal...

Being Liked vs. Being Valued

Editor's Note: This blog has since been updated as of August 2022. The entire concept of...

Price Is A Signal

It has always amazed me how selling organizations and salespeople deal with the emotional aspects...

Don't Close Too Early

The single biggest, and most common, mistake salespeople make is attempting to close business too...

Just Be Relevant

Maybe Your Company Was Never As Big As You Thought It Was

When I was a financial advisor with Merrill Lynch, I was working with a couple who worked for...

Teaching Business Acumen

Anyone who has heard me speak about the sales process knows that I’m crazy about the importance of...

Beware of Complacency

Back when I was a financial advisor, I was warned about “dead cat bounces” and “bear market...

Your Response Needed - NOW!

I’m grateful that I don’t rely on bid-oriented business. While several of our clients deal with...

Embrace Your Detractors

I always strive to practice what I preach. If I write about it or recommend it, I always ask...

The Only Difference That Matters

A friend of mine is a regional sales director for a Fortune 500 (soon to be 100) company. His boss...

Price is NOT the Reason!

Friday was a tough day for me. Lots and lots of conversation with selling organizations and I must...

Don't Have Time To Blog? Thanks!

Last night, I spoke to the Baltimore chapter of The American Marketing Association. The topic was...

Creating A Diagnostic Selling System

Think about your last five years in business. Ask yourself, what has the trend line in the...

Why A Focus on "Buy-In" Destroys Performance

Note to readers: This article appeared in our monthly newsletter The Demand Creator. It elicited...

Draw A Line In The Sand

I just got a pre-release version of Rework by Jason Fried & David Heinemeier Hansson (the founders...

Where's The Story

Once a year, people sit down to watch television and they're (almost) as interested in the ads as...

The Only Thing Worse Than No Social Media Presence

I don’t spend much time pontificating on social media. I leave that to people like Gini Dietrich...

Breaking Through The Noise

Anyone who has worked with me knows that I'm a maniac for messaging. In today's world, where good...

Great Wine

If you follow me on Twitter, you know that I just got back from 10 days in Vancouver speaking with...

The Two Sales

As I've written before, the biggest challenge companies face in increasing their profitability, is...

Determining Price

Whenever people buy from you, they are buying two distinct components. First, they are buying the...

Switch – A Clear Path to Change

I deal with change on a constant basis. A large part of Imagine’s purpose is to guide companies and...

What Dogs Can Teach About Creating Demand

Over the holiday break, one of my friends put a picture of her dog on Facebook, with the caption,...

Effective Communication

I came across an interesting question (I can’t remember the source). The topic was listening and...

Leno & Lessons for Fast Growth

With the official announcement that NBC is killing the Jay Leno in prime time “experiment,” I’m...

The Beginning of the End For Google?

Okay, I admit it – maybe that headline is a slight overstatement. Uhm, on the other hand, I’m not...

The 10 Most Popular Fast Growth Posts of 2009

2009 was a challenging year for many companies. It was one of the most rewarding for The Fast...

90-Day Snapshot

I posted this at the beginning of last year. This year I'm going to post it at the beginning of...

What's 2010 Worth To You?

What is 2010 going to be worth for you this year? Take a moment and figure it out. Don't cheat by...

Risking Mediocrity

I'm the guest blogger today on Find Your Nerve, a blog created by Steve McKee.

The Grinch Who Stole Value

At this time of year, while we are all in the midst of the season's greetings ritual, it is worth...

In Pursuit of The Home Run

We all want to be Babe Ruth (at least a little), who despite no longer holding the home run record,...

What League Are You Playing In?

As I was watching football this weekend, I saw an ad for Direct TV's LeaguePass package. In it, Ray...

Welcome Back AOL

Today marks the end of what has been called the worst corporate acquisition of all-time - AOL's...

An Open Letter to Barrack Obama

In this blog, I work hard to stay away from politics, or anything that can be perceived to be...

Can You Give Me A Price?

Last week, I was working with a brand new client on sales strategy. They had an opportunity to...

Brand Destruction

Verizon Wireless and AT&T are in an ad war right now. First, Verizon came out with their “There’s a...

Are You Different?

When I speak with CEOs across the country, I’m always amazed by how much attention is paid to...

Good Is No Longer Enough

For at least the last 20 years, businesses have had a wind at their back that has driven growth and...

Mistakes & Improvements

The people over at RainToday.com just completed an interesting study on The Sales Mistakes That...

Best Friend Conversations

I’ve had lots of conversation in response to my last post on cutting your sales cycle time. What’s...

The Secret to Cutting Your Sales Cycle Time

I remember it like it was yesterday. It was my first “official” sales job in a stereo/furniture...

Build Marketing Assets, Don't Spend Resources

I live by a philosophy that guides virtually every marketing decision I make – it’s okay to utilize...

The Key To Business Growth? Boring, Critical Tactics.

There are few bigger fans of strategy than me. Truth be told, personally, great ideas and thoughts...

Winning Competitive Business

I don't typically get jealous of people. We all have our own stories, but I have to admit I'm...

Your Solution Is Not My Problem

Do you have a great solution?

Is It Time to Kill The Cold Call?

In my efforts to stay abreast of what is going on in the world outside my office, I follow the...

Health Care Reform & Fast Growth

With the passage of sweeping health care reform by the House yesterday, I got to wondering: what...

Recovery? Who Cares!

There’s been a lot of chatter in various circles about the economy - whether you’re watching the...

What Bach, Beethoven, Bruce Springsteen & Eminem Can Teach You About Growth

This post first appeared more than four years ago on this blog. Recently, I've had several...

Stop Closing

Look, I like Glenngary Glen Ross as much as anyone. And Alec Baldwin’s famous scene where he...

Let Them Taste It

Yesterday's Strategies Do Not Equal Tomorrow's Success

I met with the CEO of a small company in the Southeast recently who is really doing some...

Is It Time To Say Goodbye

Growth is disruptive. It requires change - all the time. There is nowhere that this is more true,...

Don't Lose Your Plot

In the height of NBC's success in the 1980s, their Thursday night lineup was commonly referred to...

What Screenwriters Can Teach Business Executives

Anyone who knows me, or reads this blog, knows that I'm a big, BIG fan of story. I've always...

Disproportionate Rewards - The 10X Advantage

I've just created a new presentation that highlights what my company does. As I completed it, I...

Finding Demand Creators

Earlier this week, I wrote a post about The 5 Levels of Sales Excellence. It’s generated a lot of...

It's All About People

You can have the best strategy. I’ll even you give you the best tactics. But, if you want to...

Overpromise And Deliver

You show me a salesperson that doesn’t overpromise a little and I’ll show you a salesperson that’s...

Is Your Business Model Sustainable?

I'm just asking.

When Is It Time to Sell Your Company

I was speaking with a group of CEOs in Detroit today. The speaker before me had been discussing the...

Welcome To The New Times Square

I'm in New York City speaking to several groups of CEOs about creating demand. I love New York City...

The Idiocy of Market Research

I had a meeting yesterday with a prospect. The prospect made it clear that he didn’t think an...

The Drought

On our recent webinar Making It Rain Even In A Drought, I focused on some of the key actions...

It's Not Try; It's Let

Anyone who knows me knows that I love coaching my son's baseball team. Fall season started...

Are You Ready To Be Ridiculed

I've written a lot about change recently. I guest the reason for this is because of all the...

Tell Me A Story

I was struck by an excerpt from a Don Hewitt speech he gave talking about the success formula for...

Change My Company!!! (but don't change me)

Imagine Business Development operates on the front lines of change. Everyday, we work with small...

Are You "A Newspaper Business"?

You may be closer than you think. I’ve developed the term “A Newspaper Business” to describe any...

From Advertising to Influence

As more and more data supports the diminishing return of traditional advertising, businesses...

Recovery?

I pride myself on being an optimist. A long time ago I had a coach who told me that he could...

Making It Rain Even In A Drought

UPDATE: in less than 24 hours we've "sold out" the Making It Rain Even In A Drought webinar....

Why Culture Matters

Netflix is a darling. Their customers love them, and so does Wall Street. In the last five years,...

But, I'm Not Apple

It's easy to look at successful companies and explain away their success. It happened to me today...

Selling Is Not War

I admit it. I’ve used military analogies from time to time to explain both strategies and tactics....

The Ripken Way

My son just got back from Cal Ripken Jr.'s baseball camp. The camp is run by Cal and Bill Ripken's...

Why Social Media Matters

At the beginning of this year, I issued a call to all small and mid-sized businesses (SMEs) that...

Amazon + Zappos = Not So Sure

On the surface it sounds nice. Combining Zappos.com with Amazon sure sounds like a powerful...

The Difference Between 8 & 9

On a scale of 1 – 10, how good are you? If you’re like most people you probably do a lot of things...

Making Your Message Powerful

As more and more companies are looking to transform their business to deal with the new realities,...

It's Not About The Product

I’ve got a good friend who is an executive in the office supplies business. His division sells to...

Carpe Opportunitas

Seize The Advantage! I'm seeing it. Businesses and consumers are beginning to lift their heads out...

Why Brochures Kill Profits

I hear it all the time: “I just need a brochure that explains what we do better,” or “If we could...

Time Warp

There is a very interesting difference in the urgency that exists in any buying/selling iteration....

What's Your Back Story

Two years ago, I asked if your company would make a good TV show. I was reminded of this post over...

Less Is More - Can Newsweek Do It?

I'm fascinated by what is taking place at Newsweek. Newsweek, whose circulation once stood at 3.1...

Beyond Certainty

I had a fascinating conversation with the CFO of one of our clients today. We were talking about...

And Now For A Presentation About ... Me

I’ve tried to be diplomatic. I’ve tried to be refined. Now let me be blunt.

Apple + Twitter = Mistake

Recent rumors have Apple in discussions to buy Twitter. If Steve Jobs is listening - STOP - DON'T...

Utilizing Online Tools to Drive Growth

Understanding the Difference Between Conditions and Barriers

Earlier this week, we were working with one of our client's sales reps to develop their sales...

Driving Sales With Content

When I talk about Creating Demand or Conquering Growth Barriers, one of the ‘ah-ha’ and...

Value Adding Your Way to Oblivion

The fundamental purpose of marketing is to differentiate. As I shared my post Monday - the problem...

Commoditization & Noise

Last week, I spoke at an EO conference. EO is a great organization of leading entrepreneurs and the...

Creating a Powerful Message

I'm in the middle of working with a great client on developing their market messaging. This is a...

Creative Destruction Rorschach

My friend, fellow blogger and social media expert, Craig Stoltz, has a terrific post that will tell...

Make Your Offer Clear

Today, I got an email from a company offering to lower my TCO. Yeah, I didn't know what that meant...

Be My Fan - Please?

Lessons for Presidents & CEOs

Thomas Friedman had an excellent column on the lessons for presidents from Bill Clinton's pollster,...

What Are You Doing?

One of my clients is doing some pretty great things in transforming HR from a cost related issues...

The Jimmy

I was reviewing websites of a group of people who attended one of my speeches yesterday. As I was...

Are You Moving Fast Enough?

As I was perusing my online news sources, I came across this headline:

Increasing Confidence

Kelly Spors, the Wall Street Journal Small Biz columnist, is leading a panel A Small Business...

Be Useful

I heard some of the most powerful advice for any growth oriented executive or salesperson:

Is Obama Stimulating The Wrong Small Businesses

The Wall Street Journal has an interesting take on Obama's recent small business stimulus plan. My...

Let's Go Crazy

We’re in a war for business today. Any reader of this blog knows that I am by no means a...

The Truth About Innovation

I’ve always been a fan of innovation. I firmly believe that innovation is at the core for all value...

Activity vs. Progress

I'm seeing it all over the place - desperation. The quiet desperation of an entrepreneur or...

Buffet: 4 Keys to Business Success

I finally had some time to catch up on some reading and I finished one of my favorite annual...

Stop Tweaking & Start Succeeding

Steve Yastrow's newsletter today was so on the mark that it's scary. If you are at all serious...

The Urge to Merge

It should be no surprise to readers of The Fast Growth Blog that I am not a fan of mergers. Today’s...

The Obvious

I've been thinking a lot of the title of a book. Three months ago on a trip to visit a client in...

Change It Up

Okay, I think the world is beginning to take itself too seriously. It's time to relax, let up, turn...

The Formula for 100% Closing Rates

Everyday, I see companies and salespeople in constant "convince mode." Why should you buy from us?...

Selling Mistakes In A Recession

Last week, I was sent a query from a reporter doing a story on the mistakes salespeople make during...

Reigniting Your Growth Engine

The most important thing you can do for your business right now is to start reconfiguring it for...

Be Foolish

I love speaking to CEOs who have a growth mentality. They face the same challenges everyone else...

The New Marketing Funnel In Action

In my last post, I introduced The New Marketing Funnel and defined the phases of the process. In...

The New Marketing Funnel

The marketing function (at least as most business executives define it) has been undergoing...

Strategy Without Accountability Is Daydreaming

I was talking with a friend of mine, who is also a business owner. He was kvetching about some...

WSSD – What Should Starbucks Do

I haven’t sparked as much conversation with a blog post or observation as I did with my recent post...

A Little Perspective

Here's what I don't get - why are we giving the very same economists who completely missed this...

How Are You Talking?

Cessna has just launched a new advertising campaign - and I LOVE it. Cessna gets who their customer...

Amazon's Mistake

Last week, Amazon announced the new version of their e-book reader, The Kindle 2.0. They maintained...

Godin on Irrational Behavior

Seth Godin has a great insight as to why "people don't buy your offerings," check it out. Godin is...

The Center Of Your Universe

I’ve not written about one of my favorite subjects in a while – the customer experience. Today, I...

How To Make More Sales

I was having breakfast at a hotel this morning before a speech. A business/sales meeting was...

The Path of Least Resistance, Weight Loss & Corporate Growth

Robert Fritz, in his (great) book Path of Least Resistance: Learning to Become the Creative Force...

McStarbucks

When all creativity is gone, when any new idea for value creation is lost, the answer appears -...

Conan O'Brien & Growth Lessons

I was recently working with a client discussing how to go about implementing a go-to-market plan...

The Biggest Danger Facing Your Business

I recently wrote about the television show House and how the arc of the show is a great metaphor...

Kill Differentiation

For quite some time, the word differentiation has been driving me crazy. Similar to the term...

Start With What Matters

I have news (or at least what appears to be news) for most businesses out there - your prospects...

What We Should All Learn From Morton's

Those who know me know I loves me some good quality steak – especially a medium rare New York...

If You Can’t Grow – Buy?

Today, the announcement came that Pfizer is buying Wyeth for $68 billion. While the normal spin is...

Positioning Your Website For Success

Recently, a client asked me for advice on the strategy of their website. I’ve written about the...

Is It A Relationship or an Acquaintance-ship?

I was talking with a client and friend of mine about the challenges facing salespeople today. We...

Stimulus or Growth

With all of the (much needed) talk about how we are going to stimulate the economy and attempt to...

Become Irreplacable

Consultants (myself included) have a tendency to make things more complicated than they often need...

The Brand Called You Is Dead...

An excellent post from Rick Liebling at Eyecube on the philosophy of The Brand Called You. His take...

The Most Important Question You Can Answer - Now

Stop what you're doing and answer this question:

Saint Crispin's Day

The week between Christmas and New Year's is a great time of reflection for me. I get a chance to...

The Road To Hell...

"The road to hell is paved with good intentions." - Samuel Johnson

Do Calendars Matter - And Other Useless Acts

We had Chinese food for lunch today. With it, came next year’s calendar. We’ve also gotten a desk...

Do Relationships Matter

I’ve been working with several new sales teams recently. One of the valuable thoughts I attempt to...

Jay Leno, NBC, Value Depletion & Bankruptcy

A news story quotes Jeff Zucker, NBC's CEO, as questioning whether NBC could continue to program a...

Want Growth? Be Like House.

One of my favorite television shows is House. For those of you not familiar with it, it focuses on...

All You Need Is Love

Two great posts from the great minds at Brains on Fire. Check out Spike Jones' and Robbin Phillips'...

Getting Through The Recession

It is not new advice - I remember hearing it when I was eight years old and my parents owned and...

What Free Credit Report Can Teach Us?

I was listening to the radio while redesigning our sales training programs, and heard the...

Is Harvard Business School Relevant

Many entrepreneurs have wondered about the relevancy of the good, old MBA. Talking about such...

What Saving Detroit Doesn't Teach

I get nervous when I hear the conversation about what needs to happen to "save Detroit." I'm going...

The Bailout Translation

Those who can't do - teach.

Salesperson + Sales Manager = Failure

I realize that I am not the first person to say that you cannot effectively combine the role of...

Damn The Recession - Full Speed Ahead

I'm reminded of a story told to me about how the military trains their troops for urban warfare. I...

David Brooks Is Right Again

Having been a financial advisor, I've developed my own way of viewing the markets. While the...

Getting Beat Up

Growth is tough. It's tough in good times - it's even tougher in challenging times like we are in...

The Formula To Calculate Total Cost

Cost = Price plus consequences.

And Now Back To Our Normal Programming

Congratulations Barrack Obama. Regardless of your political opinion, the past two years are...

Defining Your Field of Play

In The Five Unbreakable Rules for Creating Demand, I share that the first unbreakable rule is to:...

The Critical Positioning Question

Do you want to merely provide a solution, or do you want to solve a problem?

Create Value & Create Demand

Value creation is a term that gets lots of lip service. But I've found that very few people...

But, I Like It

Early in my career, I made the fundamental mistake of creating a marketing brochure that I chose...

How Much Should I Spend On ... ?

One of the most frequent questions I get is how much should be spent on a marketing or sales...

Manufacturing Antiques

Early in my career, I received the warning – Beware of people who claim to manufacture antiques....

The Failure to Create Value Is - Well - Failure

While I don't enjoy the ride, I say good riddance to the vast array of companies of have gone out...